How the Healthcare Industry Can Make the Most of a LMS Learner Dashboard

May 25, 2017

SumTotal LMS platforms are heavily customizable, and its learner dashboards can be designed to meet the needs of specific industries. In this post, we introduce you to the benefits of tailored learner dashboards for the healthcare industry.

A quality LMS enables doctors, nurses, pharmacists, technicians and other healthcare professionals to develop their skills by continuing their education and staying on top of clinical best practices in a flexible and accessible way to suit their busy schedules. E-learning is additionally a cost-effective way for hospitals and healthcare organizations to ensure their staff are well trained.

As part of a learner-centric LMS, the learner dashboard enables users to keep on top of their progress and quickly access the content they really need. To ensure you’re making the most of your SumTotal LMS, here are our suggestions for an effective learner dashboard.

Healthcare learner dashboard

1. Organize your courses by learner persona

If you are familiar with the world of marketing, you have probably heard of the term ‘buyer persona’. These ‘personas’ are developed by businesses to better identify and relate to their target audiences. The same method can be used in e-learning. When designing your learner dashboard and the courses available, it is important to consider the end user. Each learner persona will be slightly different in terms of their day-to-day work, their learning needs, and their existing skills.

By researching the individuals who access your LMS, you can begin to gather a general understanding of what content is best suited for their unique needs. That information should provide the basis for how you organize the courses available on each user’s learner dashboard. For example, the image above shows course content targeting radiologists – one of several learner personas available.

2. Help your learners by providing supportive resources

While the primary purpose of the learner dashboard may be to encourage learners to take courses and track their progress, it is equally important to provide them with additional resources to support their learning. The above image shows a learner dashboard that provides users with a tutorial on how to use the LMS, a guide on how to register for courses, and a glossary of key terms. These resources ensure that your learner’s experience is streamlined and encouraging, and that learners have all the tools they need right at their fingertips.

3. Provide the latest news

The learner dashboard provides a great opportunity for you to communicate with your learners. The ‘latest news’ section of the dashboard can be used to promote content that encourages users to learn, important course updates (such as new course availability or updated mandatory training requirements), or general staff updates. For example, the image above reveals how the learner dashboard can be used to demonstrate to learners how e-learning is contributing to the industry’s workforce.

4. Encourage feedback and always look for ways to improve

A learner dashboard should first and foremost be learner-centric. To ensure the learner dashboard is working for your learners, be sure to provide an easy and quick way for users to provide feedback on their learning experience. Learners should feel genuinely encouraged to make suggestions on how the dashboard can be improved, be it in terms of accessibility, interactivity, or even visual attractiveness.

Each of these features provide your healthcare professionals with the tools they need for continuous professional development, and ensure you’re on the right track to providing learning that delivers a favourable ROI.

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